The Restaurant Manager is responsible for overseeing and coordinating all aspects of restaurant operations to ensure a seamless dining experience for customers. They manage the daily operations, staff, customer satisfaction, and financial performance of the restaurant.
- Train and supervise restaurant staff.
- Set schedules, allocate duties, and ensure adequate staffing levels.
- Conduct performance reviews and provide feedback to employees.
- Oversee day-to-day operations to ensure smooth functioning of the restaurant.
- Implement and enforce standard operating procedures and policies.
- Monitor inventory levels, order supplies, and manage vendor relationships.
- Ensure exceptional customer service and handle customer complaints or concerns.
- Interact with customers to gather feedback and improve overall dining experience.
- Train staff in customer service standards and protocols.
- Develop and manage budgets, financial forecasts, and financial reports.
- Monitor and control operational costs to optimize profitability.
- Conduct financial analysis to identify areas for improvement and growth.
Menu and Quality Control:
- Collaborate with chefs to develop and update menus, ensuring variety and quality.
- Monitor food preparation, presentation, and portion sizes to maintain high standards.
- Address quality control issues and work to continuously improve food offerings.
Marketing and Promotion:
- Develop and implement marketing strategies to attract and retain customers.
- Participate in promotional events and activities to enhance restaurant visibility.
- Utilize social media and other marketing channels to promote the restaurant.
Qualifications and Skills:
- Bachelors degree in Business Administration, Hospitality Management, or related field (preferred).
- Proven experience in restaurant management or a related role. (at least 5years experience)
- Knowledge of Stock keeping, procurement of foodstuff, drinks & beverages
- Ability to drive sales, increase Customer base and revenue for Restaurant business.
- Ability to appreciate international cuisines, having international exposure as well as ability to speak 1 local language would be an advantage to applicants.
- Strong leadership, organizational, and multitasking abilities.
- Excellent communication and interpersonal skills.
- Knowledge of restaurant operations, financial management, and customer service best practices.
- Ability to work in a fast-paced and dynamic environment.
- Competitive salary with attractive incentives.
NB: To apply send Curriculum Vitae & Cover Letter application to: email@example.com
Deadline is Friday 20th October 2023.
To apply for this job email your details to firstname.lastname@example.org