Client Relationship Executive

Company Profile

Toptech Transport and Logistics Ltd is a leading road safety, transport and logistics consulting company.

Job Description

We are looking for a young, enthusiastic and self-driven individual to fill the role of Client Service Executive at our Front Desk.

Job Specification

Must be

• Passionate about selling, convincing and want to push beyond your boundaries to achieve financial strategies of the company
• Driven and motivated by targets and achieving goals
• Responsible for the realization of organizational sales & marketing targets and plans in line with the corporate strategic goals.
• The first point of contact (POC) for our clients and a brand ambassador for the Company and therefore must project, protect and maintain a professional, refined, high-quality image of the organization.

Duties and Responsibilities

• Work hand-in-hand with the internal business development team in achieving marketing and sales operational objectives by engaging clients appropriately
• Manage the front office on enquiries and all communications
• Client visits
• Conducting sales visits and building client relationships with an aim of increasing the Company’s client portfolio
• Assist in the coordination and implementation of sales and marketing programmes to identify and acquire new customers in liaison with the Operation Manager
• Meet monthly, quarterly, annual goals and sales and marketing objectives which align with overall company goals.
• Growing the company’s revenue base by achieving sales and marketing targets Identify, manage and secure existing and new accounts and continue to maintain a high level of sales achievement.

Required Skills or Experience

• A minimum of a degree in a business related field from a recognized university in Marketing or Administration  shall be our priority.
• Understanding of the training industry will be a critical added advantage
• A good command and understanding of social media e-marketing tools for professional purposes.
• Formal training in this area will be an advantage.

Required skills and key competencies

• Excellent command and articulation of the English language
• High interpersonal skills and ability to interact with people from all walks of life
• Ability to communicate clearly and effectively
• High team spirit and professional work ethic
• Ability to manage simultaneous assignments
• Quick thinker with a high level of proactivity
• Integrity, a diplomatic manner and professional discretion essential
• Ability to self-motivate and work under minimal supervision
• Professional and corporate image
• Positive attitude
• Passion for Coaching / Training

Required Qualities:

• Good team player
• Be self motivated
• Display organizational awareness and commitment
• Good interpersonal skills
• Must be able to work under pressure
• Must be a good in writing reports
• Be responsible for marketing the company’s products
• Must be a team player